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Serving North Andover, MA

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Insurance Insurance

After an accident, things are so stressful that many people just go with whatever they are advised should be done. Body Works wants you to be sure that you know your rights before you commit to any repairs with any company.


Call us at 978-688-1961 for help with your insurance claims. Our locally owned collision service center is here to help you!

Know your rights for auto insurance claims

Protect yourself with our insurance claim advice

Please read the following list of things you should be aware of.


You have the right to send your car to the shop of your choice. Your car can be towed to that shop after an accident, or from impound. Your insurance company cannot tell you where to take your car.


You can have it towed when you have decided on a shop even if they say repairs have already started. It is your car so it is your choice.


When you choose a shop, you do not have to get more than one estimate – no matter what anyone tells you.


If you have your car towed to us, we can take it from there. All you have to do is file your claim via telephone and we will do the rest. Even if you feel pressured to do it elsewhere, get your insurance company to write your estimate at our shop so we can help you negotiate.

Call us now for a

FREE auto body

repair estimate.


Assisting you with your auto insurance rights